Investors in Volunteers - The Wallich homelessness

The Wallich is proud to have maintained its Investing in Volunteers (IiV) award – having achieved the Award in 2019 for the third time.

At the Wallich, we take on volunteers from the community and our enthusiastic services users.

We look after and develop our volunteers to give them valuable experience for their future. This has, again, been recognised by the adjudicators over at IiV.

What is Investors in Volunteers?

Investors in Volunteers (IiV) is the UK quality standard for all organisations that have volunteers.

The IiV award is an effective and extensive process in which the organisation in question has to provide various documents, allow interviews with a range of volunteers and senior staff members, and a full assessment by the IiV team.

The purpose is to ensure that volunteers receive the best management support, and in return the organisation receives maximum benefit from the volunteers’ contribution.

Volunteering at The Wallich

At the Wallich, we believe in a Wales where people stand together to provide hope, support and solutions to end homelessness and we simply could not achieve this vision without the support of our volunteers.  

With volunteers donating their time, they will be helping us to prevent homelessness by getting people off the streets, keeping people off the streets and creating opportunities for people to rebuild their lives. 

Volunteers play a vital role in supporting the delivery of our services, and we simply couldn’t reach as many people as we do without them.

The Wallich volunteer for homelessness charity

Achieving the IiV standard is important to us as it shows our commitment to ensuring that these local heroes, who give their time to help us deliver vital services, are valued and supported to undertake their voluntary duties safely and effectively. 

As our organisation changes and develops in the future, volunteering will remain an essential part of the solutions we provide and we are committed to maintaining the highest standard of support for our volunteers that we possibly can.

The advice we have received throughout the IiV assessment will enable us to continue to improve our volunteering programme, and develop the support available to our volunteers further.  

The Wallich volunteers

“Volunteering, for me, was fantastic. I instantly felt welcomed by everyone and my efforts, no matter how small, were always thanked for. I volunteered for two and a half hours each week alongside my full-time job. It was flexible, and I had no pressure put on me about the hours I worked.”

Abi, former volunteer, current Wallich employee

“I started volunteering with The Wallich. This has not only given me pride, but also gives me the opportunity to give something back after all the support I received.” 

Ian, The Wallich client and volunteer 

If you’d like to become a volunteer find out more via our volunteers page  or email