We are an impartial and independent service, provided by trained and accredited staff in Denbighshire and Conwy.
Our conflict resolution and mediation service is free of charge and available to anyone within the four counties who is experiencing a dispute that that could affect their housing situation.
This could be:
Conflict resolution is a process where people in disagreement or conflict use a third person (a mediator) to help them communicate and resolve issues.
We use mediation to enable people to talk effectively about issues and enable them to reach an agreement that suits both sides.
We deal with non-legal and non-violent disputes that crop up between families, neighbours, young people, landlords and tenants which could lead to one or more people becoming homeless.