Ellie Pearson

Strategic Operational Lead

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Strategic Operational Lead

“Everyone has a story and a past, but more importantly everyone deserves the opportunity to try again and to change their future.”

Ellie is the Strategic Operational Lead for Service Innovation and Enhancement, Psychological Informed Environments and Therapeutic Services across Wales.

Ellie has 12 years’ experience in the third sector. She joined The Wallich in 2012 as a Support Worker, after completing Undergraduate and Masters degrees in Criminal Justice and Criminology and various volunteer work.

Ellie worked on the frontline for several years and developed vast experience in developing and delivering innovative rehabilitative, learning and engagement services for people experiencing homelessness, mental health challenges, people with offending backgrounds and complex needs that would build on and enhance housing-related support.

During this time and within various project management roles, Ellie worked on partnerships to create opportunities for marginalised people, challenging stigma, discrimination and influencing change.

Most notably, Ellie developed and led The Wallich’s Building Opportunities, Skills and Success (BOSS) project, a South Wales wide learning and wellbeing service for people with convictions, for four years before progressing to senior management in 2019.

In her role as Strategic Operational Lead, Ellie leads The Wallich’s internal Safeguarding Framework, incorporating revised policies and a new reporting tool.

Ellie is passionate about services which combine therapeutic approaches and positive risk taking with mentoring and support. It offers people the opportunity to address root causes of behaviour, break destructive cycles and take responsibility for their futures.

In 2019, Ellie returned to university to complete a Postgraduate Certificate in Counselling Skills.

“One of the things that matters most to me about The Wallich is that we don’t give up on people, even if they have to come back twenty times, when they are ready to give it another go, we’re right by their side.”


  • Safeguarding adults and children
  • Substance misuse and harm reduction
  • Criminal Justice and rehabilitation
  • Risk assessment and management
  • Counselling and psychotherapies
  • Service user involvement
  • Mental health and complex needs
  • Systems, monitoring and evaluation
  • Tendering and commissioning services
  • Homelessness prevention
  • Adverse Childhood Experiences (ACEs) / Trauma Informed support
  • Psychologically Informed Environments (PIE)

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