At The Wallich, we strive to create psychologically informed environments (or PIE) for our service users to successfully engage with services – taking into account their history and experiences prior to engaging with us.
We recognise that people experiencing homelessness disproportionately tend to have had adverse childhood experiences (ACEs) or trauma. Therefore, we need to be prepared for this to remain sensitive and accessible for all.
Not everybody without a home will have experienced trauma in their past. However, compared to the general population, those with one or more ACEs are more likely to go on to become homeless, or suffer from poor mental health or substance misuse.
Just because someone has experienced trauma in their past, they should not be defined by this, but it should be taken into account when offering support.
Working with PIE experts Kinbee, we do everything we can to remove any physical or psychological barriers which might prevent them from making the most of the support on offer.
The five key principles of PIE are:
There are a number of possible elements to a truly psychologically informed environment including:
Embodying a safe, homely space for people who have experienced trauma to thrive.
The Welsh Government guidelines for the Housing Support Grant (HSG) advise:
“Services should be commissioned and delivered using a psychologically informed approach that recognises and responds appropriately to the impact of trauma”.
At The Wallich, we consider ourselves to be leaders in this field and will continue to develop our services and share good practice.
If you would like to know more about how we ‘PIE’ our projects, please contact our PIE Operational Development Manager, Anthony Vaughan.