Frequently asked questions about volunteering with The Wallich

We’ve put together a list of the most common questions about volunteering with The Wallich.

If you have a question that isn’t on the list or need any further information, just contact our Volunteer Coordinator on 02920 668464 or email us at and we’ll be happy to help.

Also, read about Nik’s experience of volunteering with our Swansea rough sleepers team.

1. Why volunteer with us?
Volunteering is a great way to support your community. Volunteering will give you an opportunity to use your talents, develop new skills, meet a diverse range of people and become an integral part of our team. But most importantly of all, by volunteering with us, you’ll be helping to support people facing homelessness in your community.

2. Where can I volunteer?
Whether it’s helping our projects deliver vital front-line services or helping us to raise vital funds at our events or in the office, we’ve got plenty of volunteer opportunities to choose from right across Wales – you can even get your work involved too.  Take a look at our current vacancies to find out more.

3. What skills do I need to volunteer?
This will differ depending on the role and full details will be listed on the role descriptions. To find the right role for you, take a look at our current vacancies.  If you ‘re unsure of anything or would like to talk about any of our roles in more detail, just contact the Volunteer Team on 02920 668464 or email us at and we’ll be happy to help.

4. What training and support will I receive?
We believe that volunteering is a two way-street in which both The Wallich and our volunteers should benefit from the placement. As such we offer a range of benefits that our volunteers can access.  As well as support and guidance from your supervisor, you’ll have also access to all of our in-house and e-learning training courses, helping you to develop your knowledge and skills.  You’ll also be able to apply to any internally-advertised job opportunities that arise.

5. Who can volunteer?
The Wallich welcomes volunteers from all backgrounds and will help you to find the role that suits you and your circumstances best.  However, some voluntary positions may require you to be aged 18 or over.

6. How much time do I need to give?
It’s up to you – we have a wide range of opportunities to volunteer across Wales from helping out for a couple of hours at our projects or events to longer term commitments. There are opportunities both during and outside of office hours so take a look at our current vacancies to find the right role for you.

7. Will it cost me anything to volunteer?
We strongly believe that no-one who volunteers should be left out of pocket. As such, we cover the cost of volunteers travelling to and from their placement as well as any travel they undertake during their time at their placement. We will also cover the cost of lunch for anyone who volunteers for four hours or more on any given day.

8. How do I apply?
To start volunteering with us, all you have to do is follow our three simple steps:
• Check our current vacancies to find the right role for you
• Download and complete the volunteer application form
• Send the completed form to our volunteer team at and we’ll be in touch within a few days to arrange the rest

9. What happens once I’ve submitted my application?
Once we’ve received your application, you’ll be invited along to attend a local interview.  If you are successful, we’ll contact you to arrange for you to attend an induction.  We’ll then undertake all of the necessary checks in line with the role and you’ll be assigned a mentor before commencing your placement.