The Reflections Network is a counselling service, created and designed when we realised that we were primarily responding to day-to-day concerns and behaviours, instead of getting to the root causes.
Often, it can be an extremely challenging or lengthy process for our client base to access counselling, so we created our own bespoke service to accommodate this.
The Reflections Network is a reactive service for The Wallich’s service users and aims to connect people with a counsellor as quickly as possible from the point of referral. However, waiting lists can impact this as sessions are not time-limited.
As everyone is different, out model uses an integrative approach, as one size will not fit all. This means counsellors can choose the style of therapy that will best suit the client.
We have a team of 12 counsellors covering all areas where we work in Wales.
Counsellors are trauma-informed to best support our service users.
Counselling with a neutral professional enables people to share difficult aspects of their lives without fear of judgement or being stigmatised.
These may be things that someone has never spoken about before, and can be very challenging to carry with them for long periods.
Counselling provides the opportunity and safe space for people to explore past and present events, and better understand and process what has happened. It addresses trauma which has negatively affected a person’s life.
We believe that, through this process, substantial and positive, long-lasting changes can be achieved by the individual.
The Reflections Network is made possible thanks to Swansea and Neath Port Talbot University Health Board and the Moondance Foundation
Since the launch of The Reflections Network in March 2019 to March 2024, we have facilitated 22,762 counselling appointments for 1948 people.
During the height of COVID-19 lockdown restrictions in 2020, 117 people who would otherwise have been secluded received a telephone call from a counsellor within 24 hours – sometimes the same day or even within the hour.
The Reflections Network is highly adaptable and fluid. We continue to make changes to our service provision to enhance accessibility for all the people we support.
To find out more, or if you have any further questions, please contact Reflections.Network@thewallich.net
The Reflections Network is only accessible to people who interact with The Wallich services.