The Reflections Network is a counselling service, created and designed when we realised that we were primarily responding to day-to-day concerns and behaviours, instead of getting to the root causes.
Often, it can be an extremely challenging or lengthy process for our client base to access counselling, so we created our own bespoke service to accommodate this.
The Reflections Network is a reactive service for The Wallich’s service users and aims to connect people with a counsellor within 28 days of referral.
Sessions are not time limited and an integrative approach is used since each person is different, and one size will not fit all.
We have a team of 10 counsellors covering all areas where we work in Wales.
Counsellors are trauma and psychologically informed to best support our service users.
Counselling with a neutral professional enables people to share difficult aspects of their lives without fear of judgement or being labelled.
These subjects may be things that have never been spoken about and can be very challenging to keep with them for long periods of time.
It addresses trauma which has negatively affected a person’s life.
Counselling provides the opportunity to explore past and present events, to better understand and process what has happened.
It is our belief that, through this process, substantial and positive, long-lasting changes can be achieved by the individual.
Since the launch of The Reflections Network in March 2019 to March 2021, we have facilitated 5,356 counselling appointments for 573 people.
During the height of COVID-19 lockdown restrictions in 2020, 117 people who would otherwise be secluded received a telephone call from a counsellor within 24 hours – sometimes the same day or even within the hour.
The Reflections Network is highly adaptable and fluid. We are making constant changes to our service provision to enhance accessibility for all the people we support.
The Reflections Network is only accessible to people who interact with The Wallich services.