Prevention and Wellbeing Service (PAWS) Neath Port Talbot

49 Talbot Road, Port Talbot SA13 1HN

Neath Port Talbot

01639 642 202

Help with accommodation, finances, health issues and more in Neath Port Talbot

Neath Port Talbot Prevention and Wellbeing Support (PAWS) is available to anyone who needs housing-related support.

PAWS offers personalised accommodation services – regardless of a person’s age, type of tenancy or location within Neath Port Talbot.

Service user volunteer at homeless charity The Wallich Wales

Our four centres also provide further health and wellbeing support and access to training, education or voluntary work opportunities.

Our dedicated PAWS support workers focus on the solutions to achieving independent and sustainable living.

We can offer support with:

We also offer a specialist conflict resolution service for those who have anti-social behaviour, family or landlord disputes which require mediation intervention.

Visit PAWS

If you would like to find out more about the service or book an appointment, contact:

PAWS Neath (Project Head Office)

20-21 Alfred Street
SA11 1EF

Phone: 01639 642 202

Office hours: Monday – Friday, 8am – 6pm
Saturday 9am – 5pm

PAWS Port Talbot

The Walich
49 Talbot Road
Port Talbot,
SA13 1HN

Phone: 01639 500 173

Office hours: Monday – Friday, 8am – 6pm
Saturday 9am – 5pm

Neath Together

The Wallich’s dedicated team at Neath Port Talbot Prevention and Wellbeing Service (PAWS) supports people in the community at risk of homelessness or face insecure housing.

Our team of trauma-informed experts works closely with Neath Port Talbot Council Housing Options, WCADA, Platfform, Salvation Army and more to help people access the best opportunities available, for a better quality of life.

The Wallich’s Thursday drop-in service at the Ambassador Hotel in Neath provides one-to-one support, advice and signposting for help with things like housing, budgeting, physical and mental health, wellbeing and planning for the future.


We also facilitate referrals to other relevant services such as counselling or addressing substance use.

We truly believe the community benefits when all services embody a #NeathTogether approach, working collaboratively together to support people and using every resource available in the area.

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