Housing Support for Families

Our Housing Support for Families service offers support to families living in a range of housing situations in Ceredigion.

This includes private rented accommodation, council or housing association properties, owner-occupied homes and those without a fixed address.

We’re committed to delivering a high-quality service that focuses on people’s needs.

Support available to families

We provide personalised support and guidance on issues that may affect families being able to keep their housing. This includes help with:

• benefits
• budgeting
• moving between properties
• exploring housing options
• maintaining tenancies

We also encourage community involvement and we help people to explore opportunities in education, volunteering, wellbeing and personal development.

How it works

We help families to develop practical skills and resilience, with the aim of reducing support as confidence grows.

Families get a mix of support tailored to their needs:

• One-to-one support in your home or a safe agreed location. Accessibility is important and we work flexibly with families.
• Group sessions on budgeting, parenting skills, and home management, delivered at Family Centres or community venues.
• Peer mentoring opportunities, drawing on lived experience to provide encouragement and reduce isolation.
• Signposting and advocacy, linking you to specialist services such as domestic abuse, mental health, or substance use support.

Support staff will also be on site at some of the county’s family centres, meaning people can access a complete range of services at the same time.

We will work with people to develop support plans that set out clear goals and responsibilities, and we encourage families to take charge of actions.

Our range of services allows families to access practical housing support and opportunities to build their resilience. This reduces the risk of homelessness and supports long-term independence.

How to get help

You can get a referral for this project through Ceredigion County Council. You can contact the housing service by calling the contact centre on 01545 570881 or by emailing housingoptions@ceredigion.gov.uk.